Fersten Worldwide is the leading full service supplier of apparel, headwear and accessories to the golf and promotional products industries. FW is a rapidly growing, highly entrepreneurial environment that is looking for energetic and talented individuals to join our dynamic Team. YOU may be our next star!

Please see below for a list of current openings at our Montreal site. If you are interested in applying for one of the positions, please forward your resume to our Human Resources department at jobs@fersten.com.

Located in Montreal and under the supervision of the System Administrator, the IT Associate will support the technology aspect of the company’s daily activities. The IT Associate will be responsible for building reports, repairing hardware and software issues and assisting in the many IT related projects, among other things. 

1.       Support the system administrator to ensure an exemplary service for the customers

-          Diagnose the source of a problem and fix it

-          Assist customers with any issues they may have

-          Build/install/move workstations

-          Ensure the functionality of all IT services

2.       Generate reports for intern customers

-          Take necessary steps to understand the clients need

-          Build the report the clients specification

-          Present it in a clear fashion

3.       Create, prepare and update department documents

4.       Take part in the various projects of the department that need to be done in the next year

Competences profile

a)       Required general knowledge in order to accomplish the tasks

§         Microsoft Office, Microsoft SQL

§         Knowledge of PC Hardware and setup

 b)      Training / Experiences

§         Hold the equivalent of a DEC in a related field

c)       Techniques skills / Professionals skills

§         Autonomous and proactive

§         Have manual skills

§         Bilingualism ---English spoken/written and French spoken

d)   Others

Have the values required for all employees at FW.

 Performance : Aimed towards better results

 Integrity:  Honesty and professionalism

 Respect : For yourself and others

Commitment : Involvement in the process and focus on obtaining results.

Position: Embroidery machine operator
Location: Montreal (Mount-Royal)
Type of job: Permanent

General description:

Reporting to the Production Manager, our embroiderers are responsible for the entire embroidery process from the beginning to the end. Keeping customer satisfaction at the forefront of every day, embroiderers are responsible for superior quality and timeliness on every order;

Responsibilities:

The embroiderer will be particularly in charge of the framing, programming, set-up, machine operation and finishing

Requirements:

• Minimum of one (1) year experience in embroidery (preferably using Tajima machines)
• Knowledge of various embroidery styles and techniques is essential
• Experience with the full embroidery process

Position: IT Project Manager
Location: Montreal (Mount-Royal)
Type of job: Permanent (Full time)

General description:
Fersten Worldwide (FW) is looking for an experienced I.T. Project Manager will report to the Director of Finance. The chosen candidate will plan, organize, and integrate cross-functional Information Technology projects to deliver specific measurable results. A thorough understanding of Business Process Management is mandatory. The I.T. Project Manager will be required to analyze and resolve requests from both upper management and end user in a timely and accurate fashion.

Responsibilities:

Requirements:

• Bachelor's degree in Management Information Systems, Business Administration or related field AND three (3) years project management experience in an Information Technology environment
• OR Five (5) years project management experience in an Information Technology environment AND Project Management Certificate
• Fluent in French and English (oral and written)
• Knowledge of Information Technology applications, processes, software and equipment.
• Ability to communicate effectively
• Skill in working with groups to build consensus.
• Skill in workflow development.
• Ability to synthesize project information and establish the appropriate scope of a project.
• Ability to solve problems and to prioritise
• Develop project plans, goals, and budgets; identify resources needed, develop realistic timelines and methods for measuring results
• Prepare requests for proposals and conduct all necessary meetings to facilitate selection of project services and products.
• Coordinates resources in relation with deliverables
• Monitors service contracts including review and approval; maintain regular communication with service provider.
• Plans and oversees the preparation and dissemination of project communications and documentation
• Reports on project status on a regular basis by specifying constraints and recommended solutions
• Provides the required guidance and support to the team members involved in IT projects.