Frequently Asked Questions
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Canada Head Office & Distribution Center
4600 Poirier Blvd
Canada H4R 2C5
Western Warehouse & Distribution Center
9974 67th Avenue
Canada T6E 0P5
USA Warehouse & Distribution Center
1 Trans-Border Drive
Email: send your order by email to the Customer Service Department at firstname.lastname@example.org.
Fax: send your order by fax to 1-800-565-5624.
Non-decorated orders: items ordered before 3 p.m. EST are shipped the same day (excluding US destinations – next day).
Domestic decoration orders: 5 business days upon confirmed written order and sample approval (excluding pewter orders – 10-15 business days).
Overseas custom decoration orders: 9 weeks by ocean upon confirmed written order and sample approval.
Visa and Master Card.
To open establish terms or to open an account, complete the appropriate forms located here.
Apparel 36 pieces
Headwear 72 pieces