ORATION • WHILE QUANTITIES LAST • FERSTEN WORLDWID
QUANTITIES LAST • FERSTEN WORLDWIDE • CLEARANCE 201
RSTEN WORLDWIDE • CLEARANCE 2015 • QUALITY ABOVE AL
CE 2015 • QUALITY ABOVE ALL • THE POWER OF DECORATIO
TERMS
&
CONDITI NS
Delivery:
Order Before 3p.m (EST), ship same day. / Order After 3p.m (EST), ship next day.
Terms:
All orders are to be purchased by credit card until credit terms are established. Company
cheques accepted after credit approval for net 30 days. VISA and MASTERCARD are accepted (subject
to receipt of a signed authorization). ll prices subject to change without notice. Shipment of orders
is subject to credit approval. Orders will not be processed for any account of 60 days past due. Any
account 90 days past due will be placed for collection.
Product Inventory Guarantee:
Fersten Worldwide guarantees complete inventory availability of
all styles, colors and sizes offered in our FW catalog*. If we do not have what you ordered “in stock”
and you do not want to substitute for a comparable product, you will receive a 5% DISCOUNT on the
product which is not immediately available. *Inventory guarantees valid up to catalog quantities of
1,000 units per color ordered. All orders MUST be received in writing. Not applicable for clearance
sale items.
Product Delivery Guarantee:
Fersten Worldwide guarantees to ship your order on time, every time
or you will receive a 5% DISCOUNT on your order.**
**Delivery guarantee is valid for customers who are in good credit standing with Fersten Worldwide
at the time of shipping.
Taxes:
All applicable taxes are extra.
Domestic Shipping:
Orders above 144 pcs are FOB Montreal, QC or Toronto, ON or Champlain, NY
Packing
Caps: 1 dozen per poly bag, 2 dozen per inner box, 12 dozen per case / Straws: 8 pieces per box /
Polos: 48 pieces per case (1 piece per polybag when decorated by FW) / Visors: 48 pieces per box /
T-Shirts: 72 pieces per case (1 piece per polybag when decorated by FW) / Outerwear: 12 pieces per
case
Custom Orders:
Please contact our Customer Service Department for an official quote on product
cost and delivery for Custom and Private Label orders (minimum: 432 pcs for domestic orders and/
or 432 pcs for overseas orders as part of the 432FW Custom Overseas Program) subject to a 5% +/-
production allowance. A 50% deposit is required in advance to process custom orders.
Colorshades / Colorfast:
We make every effort to maintain the consistency of our colorshades.
However, from dye lot to dye lot, reasonable color variances can be expected. The colorshades
of washed, distressed and brushed fabrics may vary even within the same dye lot. Colorshade
differences may also be expected when comparing the actual products to catalog photos. While
our products are colorfast to both fresh water and sunlight, dyes are not completely colorfast to
salt water, chlorinated water, acid rain, etc. Moreover, dyes will eventually fade when continuously
exposed to the sun.
Pewter:
We guarantee that any pewter emblem we affix to FW products will remain affixed under
normal wearing conditions. Normal wear does not include washing headwear in dishwashers.
Pre-production Samples:
Once a pre-production sample has been approved, the invoiced customer
is responsible for all costs associated with the fulfilment of the order. If an order is cancelled after
production has begun, no discounts will apply and the product must be paid in full.
Return Policy:
Returns will not be accepted unless accompanied by our Return Authorization Number.
There is a 20% restocking fee on all blank product approved for return. All returns must be made within
10 days after receipt of merchandise with our authorization. Any merchandise which is decorated (ie:
printed, crested, transferred, embroidered or imprinted) is not acceptable for return.
Third Party Shipments:
Third party shipping is available upon request. It is the absolute responsibility
of the invoiced customer to verify the quality and accuracy of the order prior to any altering by the
consignee (screen printer, embroiderer, etc.) No merchandise may be returned if you instruct us to ship
to a third party. Any merchandise which is decorated (ie: printed, crested, transferred, embroidered or
imprinted, etc.) is not acceptable for return.
Copyrights and Trademarks:
Fersten Worldwide Inc. requires all customers to have obtained
expressed authorization to use or reproduce any copyright or trademark design.
Right to Promote:
We reserve the right to use all decorated products in our catalogs, flyers, advertising
& display and on our web site unless otherwise specified in writing at time of order.
Licensed Logos:
All decorated orders (i.e. Embroidery, Pewter, Laser Etching, Appliqué, Embossing,
Rubber, Liquid Metal, High Frequency, Sublimation, Printing, etc.) using licensed logos become the sole
responsibility of the invoiced customer, specifically pertaining to all royalties, guarantees, contracts,
design approvals and legal procedures.
**By ordering products and/or services from Fersten Worldwide the invoiced customer hereby agrees to
all terms and conditions from Fersten Worldwide.
Effective August 1, 2014
ASI 53974 • PPAI 253779 • PPPC 960129 • SAGE 67458
PEWTER
EMBLEMS
LASER
ETCHING
HEAT
TRANSFER
HEAT TRANSFER
APPLIQUÉ
LIQUID METAL
APPLIQUÉ
FABRIC
APPLIQUÉ
WOVEN LABEL
REVERSE FABRIC
APPLIQUÉ
MULTI-DECORATION
DEBOSSING /
EMBOSSING
EMBROIDERY
